At Cotswold Outdoor Store, we understand that when you’ve selected the perfect gear for your next adventure, you want it to arrive promptly and reliably. That’s why we’ve designed our delivery options to match the performance standards of our premium outdoor jackets and equipment.
Global Shipping Available – We proudly ship worldwide, bringing our carefully curated collection of outdoor essentials to adventurers across the globe. Please note that delivery to some Asian countries and remote areas may not be available.
Order Processing
Once you’ve placed your order, our team of outdoor enthusiasts gets to work immediately. We process all orders within 1-2 business days, ensuring your gear is carefully prepared for its journey to you. During peak seasons, processing may occasionally take slightly longer, but we’ll keep you informed every step of the way.
Shipping Methods
Standard Shipping
For adventurers who need their gear quickly, our Standard Shipping option delivers reliability and speed:
- Carriers: DHL or FedEx
- Cost: $12.95
- Delivery Time: 10-15 days after dispatch
This premium shipping method is perfect when you have an upcoming trip or expedition and need your gear to arrive with time to spare.
Free Shipping
For orders over $50, we’re pleased to offer completely free shipping:
- Carrier: EMS
- Cost: FREE (on orders over $50)
- Delivery Time: 15-25 days after dispatch
Our free shipping option makes our premium outdoor gear even more accessible, allowing you to invest more in your adventures.
Delivery Timeline Summary
| Shipping Method | Processing Time | Transit Time | Total Estimated Time | Cost |
|---|---|---|---|---|
| Standard Shipping | 1-2 business days | 10-15 days | 11-17 days | $12.95 |
| Free Shipping | 1-2 business days | 15-25 days | 16-27 days | FREE (orders over $50) |
International Delivery Notes
As a global retailer with a local care approach, we strive to make international delivery as seamless as possible:
- All customs and import duties are the responsibility of the recipient
- Delivery times may vary during holiday periods or due to local customs processing
- Tracking information will be provided for all orders
- We currently cannot ship to some Asian countries and remote areas
After Your Order Ships
Once your order is on its way, we’ll send you a confirmation email with tracking information. This allows you to follow your gear’s journey from our location in Pomona, California, directly to your doorstep—wherever your adventures might take you.
Our Commitment: Just as our jackets are engineered to handle all weather conditions, our delivery services are designed to get your gear to you reliably and efficiently. If you have any questions about delivery or need to make special arrangements for an upcoming expedition, our team of outdoor enthusiasts is here to help.
For questions about delivery or to check availability in your region, please contact our customer service team at [email protected]. We’re always happy to help fellow adventurers!